Operational guide
Shipping and returns
1-3 days
order dispatch
7-15 days
global transit
30 days
return window
Fulfillment flow
01
02
03
04
Order packing
International transit
Delivery inspection
Refund processing
Items are securely prepared and inspected in 1 to 3 business days.
Global delivery takes 7 to 15 business days to arrive.
Inspect your items within the 30-day return window if needed.
Approved returns are refunded within 5 to 10 business days.
Have specific tracking questions?
Support inquiries are answered within 24 to 48 business hours.